Privacy Policy

1. Introduction

lcrt ltd (“we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of our clients and all individuals whose information we handle. As a licensed private investigation firm, we collect and process sensitive information only in accordance with applicable laws and professional standards.

This Privacy Policy explains how we collect, use, store, and protect personal information.

2. Information We Collect

We may collect the following types of information:

a. Client Information

Name, address, phone number, email address

Identification documents (where legally required)

Billing and payment information

b. Investigative Information

Personal data related to investigation subjects

Background, employment, financial, or lifestyle information

Surveillance observations, photographs, videos, and reports

Public records and legally obtained third-party information

c. Website or Communication Data

Emails, phone calls, messages, or inquiry forms

IP addresses and basic website usage data (if applicable)

3. How We Use Information

Information is collected and used solely for legitimate investigative and business purposes, including:

Conducting investigations as authorized by clients

Communicating with clients regarding services

Preparing investigative reports

Complying with legal, licensing, and regulatory requirements

Billing and recordkeeping

We do not sell personal information.

4. Legal Basis for Processing

We process personal information based on one or more of the following:

Client consent

Contractual necessity

Legal obligation

Legitimate investigative interest permitted by law

5. Confidentiality and Disclosure

All client information is treated as strictly confidential.

We may disclose information only:

To the client or their authorized legal representative

When required